Vancouver, BC (April 26th, 2022)- Miracon Developments is proud to announce that it has been awarded the prestigious Avid Gold Award for best customer service in British Columbia among all production builders in the region. This recognition comes as part of the 20th annual Avid Awards, which honor the best builders in North America for providing extraordinary customer experiences.
The awards are based on customer surveys of the home buying experience, and this year’s recipients were chosen from 479 qualifying builders, making it the largest assessment of homebuyer satisfaction in North America in 2022.
Miracon Developments Director of Operations and Customer Care, Ron Enns, expressed his gratitude for the recognition, stating, “We are incredibly honored to receive recognition by Avid for our outstanding customer service in British Columbia. Our entire team works hard to build exceptional quality homes and to create the most compelling customer experience. As a team, we were incredibly proud to receive an average score of 97.9% for our customer care throughout 2022. We are committed to building a home and brand that each of our buyers can trust and rely upon. Creating a memorable customer service experience is one of our core values at Miracon, and we value our partnership with Avid and the feedback we receive through their surveys to grow and improve as an organization.”
Avid Ratings is the leading resource for building quality and customer service in North America. Dedicated to the homebuilding industry, Avid Ratings helps companies build better customer experiences by gaining powerful consumer insights and deep customer feedback through their proprietary customer experience platform, AvidCX. Avid Ratings was named a Top 5 Sales Tool by BUILDER magazine, a Brilliance Award recipient by TecHome Builder, and also featured as a Top Product by Constructech Magazine. For more information, please visit www.avidratings.com
Written By:
Kelly Pavicic
Kelly holds a BA from the University of British Columbia and carries more than 15 years of experience in the real estate and construction industry. As Project Coordinator, Kelly oversees customer care processes during and after construction, schedules reporting variances and acts as liaison among sales, the customers and stakeholders. Kelly also leads the Miracon social media campaign by engaging in conversations, and connecting with the community with the intent of building relationships.
More By This Author