ONE-YEAR WARRANTY
Covers defects in material and labour
The Homebuilding Process
The Design, Build and Delivery of your home has been carefully planned by our team of homebuilding professionals. We want your experience to be memorable and as stress-free as possible.
At certain times during the construction process, our Homeowner Care Team will contact you to arrange an on-site construction walk-through, provide updates and schedule your pre-occupancy walk-through and key turnover.
1. Mid-Construction Walk-Through
Our Customer Care team will contact you to schedule an appointment for a mid-construction walk-through before the drywall is installed. Once the drywall and painting are complete, the Miracon Team will be able to set and communicate a firm possession date. *Single Family homes only. The mid construction walk-through will provide an opportunity for each buyer to meet our customer care team and ask any questions about the construction of their new home.
2. Pre-Occupancy Walk-Through
The pre-occupancy walk-through provides each buyer with a detailed orientation to their new home. At approximately 10-days prior to completion we will review the home’s features and functions with you and address any questions regarding the upcoming possession and key turnover.
3. Final Inspection
After the final inspection is passed, the home is ready for occupancy. One of Miracon’s sales representative will reach out to you to schedule a set day and time for key turnover and possession.
4. Move-in
Welcome to your new home! We know how exciting ‘Possession Day’ is and how memorable it can be as well. Miracon’s Service Representative, and a member of our senior management team, will meet you at your home for the key handover and a final review to answer any outstanding questions.
We Value Your Feedback
30-days after possession you will receive a request to fill out an Avid Customer Satisfaction Survey by email. We would love to hear back from you on how we did and how we can improve. We always plan for a positive experience for you in this home buying process and it’s very important to us to hear how it went from your perspective. Your satisfaction means the world to us!
Protected By Warranty
All homes built by Miracon are covered by a 2-5-10 year home warranty, provided by WBI Home Warranty Ltd. WBI Home Warranty is made up of a group of well-respected, experienced warranty, insurance and construction professionals. Full coverage details are available through the WBI website.
TWO-YEAR WARRANTY
Covers defects in building systems, exterior cladding and building code
FIVE-YEAR WARRANTY
Covers defects in building envelope
TEN-YEAR WARRANTY
Covers structural defects