The Homebuilding Process

The Homebuilding Process

The Design, Build and Delivery of your home has been carefully planned by our team of homebuilding professionals. We want your experience to be memorable and as stress-free as possible.

At certain times during the construction process, our Homeowner Care Team will contact you to arrange an on-site construction walk-through, provide updates and schedule your pre-occupancy walk-through and key turnover.

1. Mid-Construction Walk-Through

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Our Customer Care team will contact you to schedule an appointment for a mid-construction walk-through before the drywall is installed. Once the drywall and painting are complete, the Miracon Team will be able to set and communicate a firm possession date. *Single Family homes only. The mid construction walk-through will provide an opportunity for each buyer to meet our customer care team and ask any questions about the construction of their new home.

2. Pre-Occupancy Walk-Through

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The pre-occupancy walk-through provides each buyer with a detailed orientation to their new home. At approximately 10-days prior to completion we will review the home’s features and functions with you and address any questions regarding the upcoming possession and key turnover.

3. Final Inspection
 

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After the final inspection is passed, the home is ready for occupancy. One of Miracon’s sales representative will reach out to you to schedule a set day and time for key turnover and possession.

4. Move-in
 

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Welcome to your new home! We know how exciting ‘Possession Day’ is and how memorable it can be as well. Miracon’s Service Representative, and a member of our senior management team, will meet you at your home for the key handover and a final review to answer any outstanding questions.

Protected By Warranty

All homes built by Miracon are covered by a 2-5-10 year home warranty, provided by WBI Home Warranty Ltd. WBI Home Warranty is made up of a group of well-respected, experienced warranty, insurance and construction professionals. Full coverage details are available through the WBI website.

ONE-YEAR WARRANTY

Covers defects in material and labour

TWO-YEAR WARRANTY

Covers defects in building systems, exterior cladding and building code

FIVE-YEAR WARRANTY

Covers defects in building envelope

TEN-YEAR WARRANTY

Covers structural defects

Customer Care and Support

We are always available to connect, answer questions and address any concerns you may have about your home. Please send us a brief description of your question or concern and we’ll get back to you within 24 hours.

If you smell gas, call the FortisBC Emergency Line at 1-800-663-9911 (24 hours) or 911.

 

If you are wanting to submit multiple items for your home, please email us directly at customercare@miracon.ca